Privacy Policy


This Privacy Policy (hereinafter the “Privacy Policy”) shall be applied to any personal information of users collected by MITAS Medical, Inc. (hereinafter “MITAS”) through the medical system-related services (hereinafter the “Services”) provided by MITAS, and through the website ( (hereinafter the “Website”) provided by MITAS.


1. Collection of Information

When we provide users with the Services, we ask users to provide us with their personal information in the registration procedure, including their name, sex, nationality, email address, address, place of work and type of business.  We collect positional information from users’ mobile-phone units, the physical data of users, doctors’ diagnoses and advice for treatment, etc. based on the physical data of users, and the standard information that a browser sends to every website, including the IP address, type and language of browser, time of access and referring web site address through the Services.


2. Purpose of Use of Information

Information of users will be used for the following purposes:

  • To send necessary information to provide the Services, including welcome letters, information on technical issues regarding the Services and security announcements

  • To prevent unauthorized use of the Services

  • To verify individuals, and other necessary matters for the provision of the Services

  • To use for billing processing of the Services, deliver goods from MITAS and provide related after-sales services

  • To provide information of the Services

  • To provide advertising information of services provided by MITAS

  • To conduct user surveys on the Services

  • To perform statistical analysis regarding the Service

  • To analyze the relationships between the physical data and diagnoses by doctors or medical institutions, and to develop the software for such analysis

  • To confirm the users’ identification

  • To respond to users’ inquiries

  • To provide physical data of users to doctors, medical institutions and software development companies based on Article 4(1) below

3. Disclosure and Correction of Information

Users may request MITAS to disclose their information by contacting the following email address:

User information, as a general rule, is disclosed only to the person in question.  Users may request MITAS to correct inaccurate information and to stop using and providing their information.


4. Disclosure of Information of Users to Third Parties

(1) MITAS may provide physical data of users to doctors, medical institutions and software development companies, in that case, MITAS shall keep the names of users confidential.

(2) MITAS may disclose information of users to third parties in the following events:

  • When MITAS obtains consent from a user in person with regard to disclosure of their Information;

  • When MITAS provides information of users to companies or individuals for the purpose of performing specific services on behalf of MITAS (including delivering emails and mail, processing user information and performing statistical analysis of the Services) to the extent necessary for them to perform such services; and

  • When MITAS accesses, uses, maintains or discloses information of users to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) detect, prevent or otherwise address fraud, security issues or technical issues, or (c) protect against harm to the rights, property or safety of MITAS, users or the public as required or permitted by law in the case where MITAS finds such protection necessary.

(3) MITAS shall not provide or disclose user information, excluding that described in (1) and (2) above, and cases permitted under laws or regulations.


5. Changes to Privacy Policy

Please note that this Privacy Policy may change from time to time.  MITAS will not reduce your rights under the Privacy Policy without your explicit consent.  MITAS will post any Privacy Policy changes on this page and, if the changes are significant, MITAS will provide a more prominent notice in a manner MITAS deems appropriate such as by email.  Each version of this Privacy Policy will identify at the bottom of the page its effective date.


6. Contacts

If you have any questions with regard to this Privacy Policy or the management or use of the information of users by MITAS, or if you would like to request the disclosure of information of users, please feel free to contact MITAS by email at the following email address:


If your question cannot be resolved by email, please contact MITAS in writing at the address below.


MITAS Medical  Inc.

Place Canada, 7-3-37 Akasaka, Minato-ku, Tokyo, 107-0052, Japan

©2018 by MITAS Medical Inc.